The Account Service Coordinator will play an integral role in supporting a busy sales department by proactively communicating with existing and prospective clients to discuss their product requirements and expectations to produce long-lasting relationships and grow revenue. The Account Service Coordinator will be responsible for delivering outstanding customer service, processing sales quotes and orders, handling inbound customer calls, making outbound sales calls and performing general administrative office tasks.

Essential Responsibilities and Duties:

• Regularly contact current and prospective customers to follow up on quotes, grow sales and provide the highest level of customer service
• Process customer quotes and order request into CRM system
• Coordinate delivery of orders based on production schedules and product requirements
• Responsible for communication between customers and Account Executives as well as various internal departments
• Maintain and update CRM database of client information
• Perform General administrative duties to support the Sales Department

Account Service Coordinator Qualifications:

• Bachelor’s degree or equivalent education or experience.
• A minimum of 3 years customer service or inside sales experience.
• Proven ability to work independently with minimal direction, organize and coordinate multiple projects simultaneously with great attention to detail in order to meet deadlines.
• Strong written and oral communication skills.
• Ability to work effectively in a team-oriented environment.
• Demonstrated proficiency in Microsoft Office suite applications and CRM.

If you are a proactive person who takes pride and ownership in your contribution, have excellent attention to detail and want to be part of a growing organization, this could be your next long term role.